Parking Payments

Have you received a parking invoice from us? Pay it directly or find more information in our self-service portal.

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Parking Payments - What we do

Parking invoice

Riverty provides invoicing on behalf of some of the major parking companies in Europe. Our invoicing solution is an automatic process. It's triggered during parking when you have not pre-registered or paid at the machine or in the app.

Parking ticket

Riverty handles customer service and complaint handling for parking tickets or control sanctions for many companies. Specific information about your ticket and the contact points can be found on the ticket itself.

Parking space invoice

Riverty conducts invoicing for parking space rental agreements . While we support with the payment process, while the agreement you have is with the parking company and is handled by them.

Frequently Asked Questions

Why have you sent me an invoice for parking?

Your vehicle has been parked or registered in an area with automatic number plate recognition. Riverty handles the invoicing on behalf of the property owner or parking company.

I didn’t drive the vehicle. Why have I received the invoice?

We receive the invoicing information based on the vehicle owner registration. The invoice is always sent to the owner / leaser of the vehicle.

Why was my bank account debited by a parking app?

If you have questions about a withdrawal from your account from a parking app you need to contact the app-provider. Riverty does not handle refunds on behalf of the app-providers.

I have pre-registered for automatic withdrawal. Why have you sent me an invoice?

You have received an invoice as your vehicle was not registered at the time of parking. We recommend that you log into your account and check that the vehicle and card information is registered correctly.

If you have problems with the registration, we suggest that you contact the parking company or app provider.

How can I find more information or complain about a control sanction / parking ticket?

Riverty handles customer service and complaint handling for control sanctions or more commonly known, “parking tickets”, for many companies. Specific information about the ticket and your contact points can be found on the ticket itself. You can also read more details here.